• On long-distance trainer tickets purchased at Pesatura biglietto offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the scontrino office.

How do Rso register for the MUGI system?

Website (Access your account > Private settore) / Mugi APP (My settings > Private settore) To see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as per user of the system. Puro do this, go puro the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be e-mailed to you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out cammino the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can I check how many journeys I have made?

Anyone wishing sicuro do so can obtain direct information regarding https://uptownpokiescasino.org/it/ the number of journeys made and the amount spent on their card by registering for access onesto the Private Settore of the website. You can also check the last four movements and journeys made with the card at any culmine-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.

Where can I apice up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
• Indivisible public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren cedola machines and cedola offices.
• Automatic sommita-up machines at the filobus stations con Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic apice-up machines at Allee of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
• On-line, modo the private reparto of the website, providing you are per registered user.

How much credit can I load onto my card?

You can primo posto up from �5 sicuro per maximum of �300, sopra multiples of �5. For on-line operations the maximum sommita-up is �100.

How and when do on-line vertice-ups become available for use?

On-line apice-ups carried out before h are available from h the next day, and apice-ups made after h take an supplementare day onesto become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses per Donostia, Irun, Errenteria and Zarautz, at Misurazione buono offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.